Our Policies

No Show Policy

Thank you for trusting your health to Sinclair Health Clinic. When you schedule an appointment with us, we set aside enough time to provide you with the highest quality care. Please contact us as soon as you know you need to cancel or reschedule. This gives us time to schedule other patients who may be waiting for an appointment. Help us make sure everyone can get the care they need when they need it by keeping your appointment or canceling with at least 24 hours’ notice.

We are only able to offer tentative appointments if you miss three appointments in a row without giving 24 hours’ notice. These appointments often have longer wait times and might not be with your usual provider, as we do our best to work you in. If you no-show for two consecutive appointments while in Tentative Appointment Only status, you will be discharged from the practice for six months. You can return to regular scheduling rules after you attend two consecutive appointments. 

Thank you for your help in making sure everyone has access to quality health care!